At Telstra Business Technology Centre (TBTC) Perth South, our team has worked with local business’ for over 15 years, helping them leverage technology to create a competitive advantage in their market. We’re proud that our clients trust us to make recommendations for their technology that help make a real difference to their bottom line.
From experience, we know that often the best outcomes happen when we truly commit to a partnership with your business. We look at the big picture so we can consider not just the solution for the task at hand, but also what’s going to help drive your business forward in the future.
Great solutions need a consultative approach
Technology is no longer an afterthought or a ‘nice to have’ for businesses. It’s inherently entwined in the way businesses operate, communicate and serve their customers.
As business needs have changed, what they need from their technology has also evolved. From scaling gradually or experiencing rapid growth, to pandemics putting entire companies into remote working arrangements, the need to adapt is ever-present – and technology solutions can have a large part to play in streamlining change and supporting growth.
That’s why we always take a consultative approach to uncover the right technology solutions for your business. Before we get into different products and solutions, we take a step back and look at your business as a whole. We’ll take the time to get to know your people, your customers and your goals for the future.
Our technology framework
Once we have an in-depth understanding of your business, we can be ready to make recommendations that help you achieve your strategic business goals.
Here at TBTC Perth South, we’ve recognised that as much as technology is ever-changing, there are a few foundational elements that are key for almost all businesses, regardless of size. We classify these fundamental elements as pillars; each independent but interrelated in their own way. The four pillars that make up our technology framework are: Connectivity, Network, Collaboration and Security.
Whether fixed or mobile, private or public, choosing the right connectivity for your business can help keep your data flowing smoothly. To understand the type of connectivity you need, we’ll get to know your business, your people, and the applications you use by asking questions like:
- How many people are in your team?
- Do you plan to expand your team in the next few years?
- Where is your business located – do staff work centrally, on the road, or from home?
- What kind of files do you send and receive?
- Do you use online video or voice calling to conduct business?
- Are there any specific apps that you use now or will in the future – like Office 365 or a CRM?
To keep your systems and important business applications running at their best, you need the right network infrastructure. Our technology advisors will help you review your current set up and design a network infrastructure that aligns with your business needs.
Collaboration is the heart of how internal and external stakeholders communicate. All the technology that helps your team work efficiently, whether they’re onsite, on the road or working remotely, is what we consider collaboration.
Our technology advisors can help you find the collaboration tools that help you get the best out of your people, boost productivity and ensure your customers receive a consistent experience even when your team is working from various places.
With so many devices connecting and collaborating on your network, it’s important to secure your business’ intellectual property and protect your business from cyber-crime.
From a cyber security audit to help you identify vulnerabilities, to data protection solutions that help you recover after a cyber-attack, we’re here to help you find ways to protect your data.
Talk to the technology advisors at TBTC Perth South
Whatever’s next for your business, Telstra Business Technology Centre Perth South is here to help make it happen. We know that no two businesses are the same, so our technology advisors will work with you to understand your business and make recommendations based on your specific needs. We’ll help you turn technology into opportunity, now and into the future. Let’s talk.